Disclaimer

AI-Assisted Features Disclaimer

Dragatron's platform includes AI-powered features for healthcare decision support:

No Medical Advice:

• AI features do not constitute medical or professional advice
• AI outputs should not be solely relied upon for medical or health decisions
• Healthcare professionals remain fully responsible for all patient care decisions
• Patients should always consult qualified healthcare professionals before making medical decisions

AI Limitations:

• AI technologies can produce incorrect, incomplete, or biased outputs
• Accuracy depends on data quality and completeness provided
• AI may fail to recognize unusual conditions or interactions
• Users must verify critical information from AI with authoritative sources
• Dragatron does not guarantee correctness of any AI-generated results

User Responsibility:

You are responsible for how you use AI outputs. Always treat AI recommendations as hypotheses or prompts for further investigation, not definitive guidance.

Third-Party Integration Limitations

Dragatron integrates with various third-party systems but has limitations:

• Medicare/My Health Record: We facilitate connections but cannot bypass eligibility requirements
• External System Failures: Not liable for third-party downtimes or data errors
• Data Accuracy: We relay data from external systems but cannot guarantee its accuracy
• Access Denials: Not responsible for third-party system refusals or restrictions
• User Compliance: You must comply with all third-party terms and requirements

Service Availability and Technical Limitations

While we strive for high availability, users acknowledge:

• No guarantee of uninterrupted access to the Service
• Scheduled maintenance may cause temporary unavailability
• Internet connectivity issues may impact cloud-based features
• Users must maintain adequate backup procedures for critical data
• AI features may occasionally be unavailable or produce delayed responses
• No guarantee of 100% system uptime or performance

Data Security and Backup Responsibilities

While we implement robust security measures:

• No system is 100% secure - maintain appropriate backup strategies
• Users responsible for maintaining secure access credentials
• Report suspected security incidents immediately
• Comply with Australian Privacy Act requirements for patient data
• Maintain your own backups of critical information
• Users responsible for data validation and audit procedures

Regulatory Compliance and TGA

Regarding regulatory compliance:

• Dragatron ensures platform design allows compliance with healthcare regulations
• Users must use the system in a compliant manner for their profession
• Any medical device functionality complies with TGA requirements
• Software represented only for its intended and approved purposes
• Users responsible for maintaining professional registrations and compliance

Liability Limitations

To the fullest extent permitted by Australian law:

• Dragatron disclaims liability for harm arising from reliance on AI-generated outputs
• Not liable for clinical outcomes or pharmaceutical treatment results
• AI outputs provided "as is" for informational purposes only
• Total liability limited to amount paid in 12 months preceding any claim
• Australian Consumer Law rights are not excluded where they cannot be